Thanks for your patience, we’re working out the kinks
We made it through our first few days of the site launch alive and in one piece! Barely, but technically—and I’ll take the technicality right now. (We’re very tired.)
First off, thank you to everybody for your patience, support, and enthusiasm—seeing your reactions to the new design really made all those long nights worth it for us. We’re so excited about this new site that we’d hoped you’d come to love it just as much as we do.
We’re also thankful for how great everybody has been in rolling with the glitches! We had a number of them, some of which came totally out of left field and left us scrambling to address asap. We’re deeply appreciative of our team, who lost sleep to work on fixes, and for you guys in being so positive in the face of problems.
Email sign-up verification errors. A number of you had trouble with the activation email (or not receiving one), but this is now resolved. Registration is back to normal! If you are still experiencing problems, please email us at [email protected]
Username restrictions. Unfortunately, the new site is limited in only accepting lower-case letters and numbers in usernames. This can’t be changed as of now, but the “Display Name” field in your settings can be used to display your handle using more characters, such as capital letters. (Note: As of right now, this feature does not work, but it is on our immediate list of to-do tasks.) So, if you signed up as kimwoobin4ever, you could choose to display it as Kim Woo-bin 4ever. You know, if you want to.
Site slowdowns. Shortly following the launch, we experienced some server load issues, but have upped the resources and all seems to be operating smoothly now. Thanks for bearing with us throughout that harrowing time. It may still occasionally be slow, which we are working to improve.
Currently Airing Dramas list. Many people have mourned the loss of the Currently Airing Dramas schedule that used to live in our sidebar. We’ve moved it to the Resources page (link in the footer) for the time being, but are working to bring it back to the sidebar shortly.
Drama ratings. We know it’s in a different place, but our ratings are still available! Drama Ratings page.
Shows missing from master lists. We have a lot of shows updated into our database under “Master Recap List” and “Ratings” (both available under the main Recaps tab in the header), but we know there may be shows not represented. We will continue uploading shows on an ongoing basis. If you’d like to drop us suggestions, feel free to contact us. We may not get to it right away, but it will go on our to-do list!
Free Viki Passes. In case you missed it, we’re offering a free 1-month VikiPass to everyone who registers an account our first month. The promotion will kick off this Friday and we will email you with the code to activate your free month. There’s nothing more you need to do. For users who sign up after that email, don’t worry, we’ll get you your passes too.