Question Beanies:

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    I would like to change the email address I use for this account. The old email I used is no longer valid. I had that email for years and it was associated with the cable company in my area. I moved a good while ago. When I tried to access my old email account, I could no longer do so. I couldn’t go through the process to change my password (I was logging in with the correct info, but was getting an error message, so I thought I’d try my luck by changing my password), but I needed to provide an account number, which for obvious reasons, I did not have. My problem is that I cannot change the email address on my Beanie accunt because I need to click on a link sent to my old email. Since I cannot access that email, I cannot make any changes. Does anyone know what I could do? Thanks!

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      See this would have been a good question for Mary, and she would have answered it right away. Maybe @db-staff will get back to you with an answer, but I think you might have to make a new account. 🙁

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        You’re right. I was trying to log out of this account, but the drop down menu was blocked by a message forcing me to subscribe to the Beanie Box updates. I could not log out at all, until I filled out my email information and clicked “subscribe.” I decided to access my old email to unsubscribe from the updates (since I was forced to accept them in the first place). That’s when I noticed that I could no longer access my old email. This upsets me. I will try sending my original query to the DB staff. Thanks for your suggestion. Is Mary no longer on this site? Sorry for being out of the loop.

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      You could send an email to db site admin for assistance at hello@dramabeans.com 😊

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      I had the same issue sometime ago and I contacted Dramabeans and they helped me to resolve it. Email them you would get sorted in no time!

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        Thanks! I wrote to the email other Beanies shared with me (hello@dramabeans.com). I hope they get back to me and help me solve this.

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