Here’s how it works

Bootstrap Image Preview

1. Subscribe

Subscribe or gift the BeanieBox and get a monthly curated selection of snacks and trinkets directly from Korea.

Bootstrap Image Preview

2. Receive

Open your box from Korea and enjoy snacks and treat while you watch your favorite dramas.

Bootstrap Image Preview

3. Enjoy

Enjoy fan items and exclusive monthly surprises for winners.

What’s in the box

Tasty snacks and incredible treats delivered right to your home directly from Korea!

Each month, you’ll receive amazing value of snacks, and a special personalized item.
100% happiness guarantee.

Shipping is Fast and Free!
You can try it out for one month and cancel anytime!

Our BeanieBox has scheduled shipping date of 18th every month.
You will receive your box within a week or earlier.

DELUXE (START AT $40) PREMIUM (START AT $30)
Image Preview
Image Preview
Image Preview
Image Preview
Image Preview
Image Preview
Image Preview
Image Preview

FAQ

General

What’s inside the box of the month?

Premium BeanieBox
• 11~13(or more) amazing selection of Korean-made snacks (chips, jelly, drinks to name a few).
Many are only available in Korea!

 

Deluxe BeanieBox
• 1 unique trinket which will theme around Dramabeans, K-pop, K-drama, and even Korean cultural items!
• 16-20 exciting and large selection of delicious original and new Korean-made snacks.

Can I gift a BeanieBox?

Yes! Simply click the “This is a gift” option on the order page to share the BeanieBox with a friend or loved one. Make sure you put in the gift recipient’s address when asked for the shipping address.

How can I check the expiration dates on my snacks?

You can normally spot the expiration date on the back of the package. The Korean expiration date system is YY.MM.DD. For example, 11th of July, 2019 will be 19/7/11.

When is the monthly cut-off date for ordering boxes?

The monthly cut-off is 11:59 p.m. PST on the 16th of each month. You will receive your box around the last week of the month, or the first week of next month.

Subscriptions

When will I be charged for my subscription?

• First time subscribers will be billed immediately. If you subscribed after the order deadline (every month on the 16th) your first box will be the next month’s box. Please be patient, we promise it’s all worth the wait!
• Monthly subscribers will be billed on the 16th of each month. Your subscription will automatically renew each month, and you will be billed accordingly on this day.

Payment/Billing

What methods of payment do you accept?

We accept all major credit cards and PayPal.

How does the payment system work?

We take your privacy seriously and your personal card details are never stored. Each payment is processed and billed through PayPal.

How can I change my payment information?

We do not support this function as our site doesn’t keep any of your personal credit information. Please go to PayPal to change the information directly.

Does Dramabeans cover the customs and duties fees for the BeanieBox?

Dramabeans does not cover your customs and duties fees. Generally speaking, BeanieBox falls under taxable threshold, but due to the complexity of international tax laws, customs fees and duties area not covered by Dramabeans.
For more detailed and precise information, please contact your local post office or customs office.
Important Note: Returns relating to customs and duties levied during the clearance process will not be accepted.

Shipping

What shipping carrier do you use?

We use Express DHL for a fast and safe delivery!

How long does shipping take?

• Depending on your location, shipping will generally take 4-5 working days.
• The estimated delivery time for shipping will depend on your country. Please be aware that the estimated delivery time does not include any delays in customs. Dramabeans.com is not responsible for any customs duty you may incur.
• Please ensure that your shipping address is complete and correct. You will be charged a return fee and another shipping fee to re-send the package to you if any returns are made due to these circumstances.

How much does shipping cost?

Shipping is FREE for all BeanieBoxes!

Do you ship worldwide?

We currently only ship to United States, Canada, Taiwan, Hong Kong and Singapore. Though we may not ship to your country yet, we’re working on expanding our shipping list!

Will I get a tracking number?

We will send you an email with a tracking number once your order is processed.

Can I get a refund for stolen or lost package?

Dramabeans, www.dramabeans.com is responsible for transferring your order over to our courier service and providing you with a tracking number. We are not responsible for any items that are lost or delayed on the way to the recipient. Any items stolen or lost are generally not refunded. For more information, please contact [email protected].

I entered my address wrong.

If a package is returned due to incorrect address, both shipping to and from will be deducted from the refund.

Delivery

How do I track my BeanieBox?

Once your order has been processed and shipped, we will send you an email with a tracking number and a link.

How do I change my delivery address?

Go to My Subscription > Click the ‘View’ button for the order you would like to update the address. Please be aware that the change will be implemented from the next renewal.
If you get lost, you can always give us an email at [email protected] and we will assist you!

Food Restrictions

What if I have food allergies or dietary restrictions?

We are not able to accommodate food allergies and dietary restrictions yet, but we’re working on finding a solution. For now, please be aware that many of the products may have been prepared in environments with food allergens (nuts, eggs, flour, etc.). BeanieBox is not liable for any allergic reactions caused by consuming anything in the boxes. Please consume at your own risk.

Cancellation / Refund / Return

How do I cancel?

Please go to My Subscriptions > Click the ‘View’ button for the order you would like to cancel > Press ‘Cancel’ button.

Can I return or get a refund?

To be eligible for a return or a refund, your package must be (a) in the same condition that you received it, and (b) reported within 14 days since recipient. If 14 days have gone by, unfortunately we can’t offer you a return or a refund as we handle food items. Please contact [email protected] to start your return and/or refund process.

What is your replacement policy?

• All missing or damaged items must be reported to [email protected] within 7 days of receipt for a replacement or refund. The damaged item must be reported with a photo alongside the shipping label on your box. Both damaged item and shipping label must be shot together in the same photo.
• We may run out of the same replacement item, and it may be replaced with equal value.

What should I do if my package is damaged?

Dramabeans, www.dramabeans.com is not liable for any items damaged or lost during shipment. If you received your order damaged or lost during shipping, please contact [email protected] to file a shipment carrier claim. Please save all damaged goods and packaging before filing a claim.

Special Request

Can you include a snack I saw in a particular K-drama?

Email us with the snack’s name (or a screenshot of the snack) at [email protected]! We can’t guarantee we can ship it, but we’re always on the lookout for which snacks Beanies want. Your suggestions are always welcome!

Can I order in bulk for a gift?

Of course you can! Simply give us an email at [email protected]

My question isn't answered here

My question isn’t answered here.

For any questions not covered in our FAQ, drop us a line at [email protected].

Reviews

@snickers Thanks for your questions! The annual option is coming soon (within 2 weeks, we hope).

As for cancelling, here is how it's done:

Go to ‘My subscription’ –> Click ‘view’ button –> Press ‘cancel’ button. If you cancel before the next renewal day, you will not be billed for the following month.

Please feel free to comment/tag me back if you have any other questions :)

0

View in context

1. Can you set up an annual option?
2. How to cancel premium membership?

0

View in context

Hi

1

View in context

I love my beaniebox. The snacks are awesome and remind me every month of how little self control I have in the face of yummy food and I've gotten some legitimately useful goodies like a rice bowl and water bottle.

1

View in context

Oh wow this box was so cute & filled with yummy food! I'm looking forward to the next shipment. Can't wait!

1

View in context

Best from @beaniebox

Something is wrong.
Instagram token error.