Here’s how it works
Subscribe or gift the BeanieBox and get a monthly curated selection of snacks and trinkets directly from Korea.
Open your box from Korea and enjoy snacks and treat while you watch your favorite dramas.
Enjoy fan items and exclusive monthly surprises for winners.
What’s in the box
Tasty snacks and incredible treats delivered right to your home directly from Korea!
Each month, you’ll receive over $60+ VALUE for $40.00 of snacks, and a special item. 100% happiness guarantee.
Each month, one lucky subscriber will also win a surprise gift. Check your BeanieBox for extra prizes!
Shipping is express and free!
You can cancel subscription anytime!
Our BeanieBox has scheduled shipping date of 22nd every month.
You will receive your box by the end of the month or earlier.
What’s inside the box of the month?
• 1 unique trinket which will theme around Dramabeans, K-pop, K-drama, and even Korean cultural items!
• 16-20 exciting and large selection of delicious original Korean-made snacks (chips, jelly, drinks to name a few). Many are only available in Korea!
Can I gift a BeanieBox?
Yes! Simply click the “This is a gift” option on the order page to share the BeanieBox with a friend or loved one. Make sure you put in the gift recipient’s address when asked for the shipping address.
How can I check the expiration dates on my snacks?
You can normally spot the expiration date on the back of the package. The Korean expiration date system is YY.MM.DD. For example, 11th of July, 2019 will be 19/7/11.
When is the monthly cut-off date for ordering boxes?
The monthly cut-off is 11:59 p.m. PST on the 19th of each month. You will receive your box around the last week of the month, or the first week of next month.
When will I be charged for my subscription?
• First time subscribers will be billed immediately. If you subscribed after the order deadline (every month on the 19th) your first box will be the next month’s box. Please be patient, we promise it’s all worth the wait!
• Monthly subscribers will be billed on the 16th of each month. Your subscription will automatically renew each month, and you will be billed accordingly on this day.
What methods of payment do you accept?
We accept all major credit cards and PayPal.
How does the payment system work?
We take your privacy seriously and your personal card details are never stored. Each payment is processed and billed through PayPal.
How can I change my payment information?
We do not support this function as our site doesn’t keep any of your personal credit information. Please go to PayPal to change the information directly.
Does Dramabeans cover the customs and duties fees for the BeanieBox?
Dramabeans does not cover your customs and duties fees. Generally speaking, BeanieBox falls under taxable threshold, but due to the complexity of international tax laws, customs fees and duties area not covered by Dramabeans.
For more detailed and precise information, please contact your local post office or customs office.
Important Note: Returns relating to customs and duties levied during the clearance process will not be accepted.
How long does shipping take?
• Depending on your location, shipping will generally take 7-10 working days.
• The estimated delivery time for shipping will depend on your country. Please be aware that the estimated delivery time does not include any delays in customs. Dramabeans.com is not responsible for any customs duty you may incur.
• Please ensure that your shipping address is complete and correct. You will be charged a return fee and another shipping fee to re-send the package to you if any returns are made due to these circumstances.
How much does shipping cost?
Shipping is FREE for all BeanieBoxes!
Do you ship worldwide?
We currently only ship to United States and Singapore. Though we may not ship to your country yet, we’re working on expanding our shipping list!
Will I get a tracking number?
We will send you an email with a tracking number once your order is processed.
How do I track my BeanieBox?
Once your order has been processed and shipped, we will send you an email with a tracking number and a link.
How do I change my delivery address?
Go to My Subscription > Click the ‘View’ button for the order you would like to update the address. Please be aware that the change will be implemented from the next renewal.
If you get lost, you can always give us an email at [email protected] and we will assist you!
What if I have food allergies or dietary restrictions?
We are not able to accommodate food allergies and dietary restrictions yet, but we’re working on finding a solution. For now, please be aware that many of the products may have been prepared in environments with food allergens (nuts, eggs, flour, etc.). BeanieBox is not liable for any allergic reactions caused by consuming anything in the boxes. Please consume at your own risk.
How do I cancel?
Please go to My Subscriptions > Click the ‘View’ button for the order you would like to cancel > Press ‘Cancel’ button.
Can I return or get a refund?
All BeanieBox purchases are final and non-refundable as we handle food items. Thank you for understanding in advance.
What is your replacement policy?
• All missing or damaged items must be reported to [email protected] within 7 days of receipt for a replacement or refund. The damaged item must be reported with a photo alongside the shipping label on your box. Both damaged item and shipping label must be shot together in the same photo.
• We may run out of the same replacement item, and it may be replaced with equal value.
Can you include a snack I saw in a particular K-drama?
Email us with the snack’s name (or a screenshot of the snack) at [email protected]! We can’t guarantee we can ship it, but we’re always on the lookout for which snacks Beanies want. Your suggestions are always welcome!