Premium BeanieBox
• 11~13(or more) amazing selection of Korean-made snacks (chips, jelly, drinks to name a few).
Many are only available in Korea!

Deluxe BeanieBox
• 1 unique trinket which will theme around Dramabeans, K-pop, K-drama, and even Korean cultural items!
• 16-20 exciting and large selection of delicious original and new Korean-made snacks.

Yes! Simply click the “This is a gift” option on the order page to share the BeanieBox with a friend or loved one. Make sure you put in the gift recipient’s address when asked for the shipping address.

You can normally spot the expiration date on the back of the package. The Korean expiration date system is YY.MM.DD. For example, 11th of July, 2019 will be 19/7/11.

We use PayPal for payments. We plan to make more payment options available soon.

We take your privacy seriously and your personal card details are never stored. Each payment is processed and billed through PayPal.

We do not support this function as our site doesn’t keep any of your personal credit information. Please go to PayPal to change the information directly.

We use Express DHL for a fast and safe delivery!

• Depending on your location, shipping will generally take 4-5 working days.
• The estimated delivery time for shipping will depend on your country. Please be aware that the estimated delivery time does not include any delays in customs. Dramabeans.com is not responsible for any customs duty you may incur.
• Please ensure that your shipping address is complete and correct. You will be charged a return fee and another shipping fee to re-send the package to you if any returns are made due to these circumstances.

Shipping is FREE for all BeanieBoxes!

We currently only ship to United States,  Taiwan, Hong Kong and Singapore. Though we may not ship to your country yet, we’re working on expanding our shipping list!

We will send you an email with a tracking number once your order is processed.

Dramabeans, www.dramabeans.com is responsible for transferring your order over to our courier service and providing you with a tracking number. We are not responsible for any items that are lost or delayed on the way to the recipient. Any items stolen or lost are generally not refunded. For more information, please contact [email protected].

Once your order has been processed and shipped, we will send you an email with a tracking number and a link.

Please go to My Subscriptions > Click the ‘View’ button for the order you would like to cancel > Press ‘Cancel’ button.

To be eligible for a return or a refund, your package must be (a) in the same condition that you received it, and (b) reported within 14 days since recipient. If 14 days have gone by, unfortunately we can’t offer you a return or a refund as we handle food items. Please contact [email protected] to start your return and/or refund process. Refund is not eligible if it is a mistake on customer’s end. For example, ordering the wrong product, ordering in wrong quantity, or ordering in duplicates etc. as our packing team purely follows and fulfills your order according to your order form. If you have any doubts about your order or want to just double check, you can contact us at [email protected] anytime!

• All missing or damaged items must be reported to [email protected] within 7 days of receipt for a replacement or refund. The damaged item must be reported with a photo alongside the shipping label on your box. Both damaged item and shipping label must be shot together in the same photo.
• We may run out of the same replacement item, and it may be replaced with equal value.

Email us with the snack’s name (or a screenshot of the snack) at [email protected]! We can’t guarantee we can ship it, but we’re always on the lookout for which snacks Beanies want. Your suggestions are always welcome!